computer support st albans hertfordshire
Remote Access 
We fix 90% of computer problems without even coming to your home. Remote access is a great new technology which allows us to safely fix your problems from our workshop and talk with you over the phone at the same time if you prefer. Wherever you are in the world, and as long as you are online, we can fix your computer problems.  
Flexible & affordable support for your computer 
Problems fixed on the same day 
Quick, efficient, fully safe and secure 
The remote access allows a one-time conection to your PC for the duration of the appointment authorised by the customer  
 
Fast facts about ISL Lite remote access software 
• Used by Banks, Governments and many commercial organisations 
Has over 5 million active connections in over 100 countries. 
• The eight digit code our customer's enter is changed after every session. The customer decides if the session is to end, and can fully close the remote connector out at any time. 
•ISL Lite are digitally signed by means of a VeriSign Code Signing Certificate, and guarantees that the code has not been altered or corrupted since it was signed with a time-stamped digital signature 
 
How it works 
You type in a code via the ISL Lite link, that our engineer will provide you, and this will open the connection between our workshop and your computer. It's a simple procedure and the engineer will help you every step of the way. This is a one time use and is totally safe and secure. It allows us to service your machine or troubleshoot your problem as if we're sat right next to you. But don't worry we cannot access your computer following the appointment as you type in the code and you are totally in control. 
To book your remote access appointment, please click on Request a Call Back or Call Us.