computer support st albans hertfordshire
Services 
Our philosophy is that home and small business computer support isn’t just about fixing issues that arise; it’s about providing a valuable long-term relationship built on trust and good honest advice. 
 
We specialise in providing best practice advice to ensure our customer's computers are kept safe, secure and running smoothly. Whether you’re after a little help in opening a document or need to rescue a dying PC - DON’T PANIC!  
 
Just click on the call us or request a call-back button and we’ll get you up and running again in no time. 
 
Click on the links below for a detailed explanation of the services we offer, with more to follow soon ...  
 
Happy surfing! 
Full Service  
 
Like any other piece of complex machinery your computer requires regular maintenance to ensure it has a long and smooth running life. A car for example looses tyre pressure, it’s filters get clogged up and its spark plugs need replacing as its mileage builds up. A computer in much the same way builds up junk files, gets errors in its programs and might even pick up viruses. Below is a list of areas of your computer that need to be regularly examined. 
 
As part of the service we will:  
 
Clean Registry Errors  
Temporary Files  
Install Windows Updates 
Run a Full Virus Scan  
 
People often associate problems such as error messages and the machine slowing down to just wear and tear and the fact that the machine is getting old but this is generally not the case. More often than not this is just down to errors in the software which can be fixed and cleaned up with regular care. 
 
 
Health Check  
 
The Health Check Comprises of a 30 minute remote access consultation with either Phil or Elliott to examine the state of your computer and is the perfect chance to discuss any niggles, worries or doubts.  
Plus we'll provide you with a full, easy to understand report on its performance, security and life expectancy along with tips on how to keep things running smoothly.  
AVG Internet Security 
 
AVG Internet Security 2011 
 
Ultimate protection for everything you do online 
 
AVG Internet Security provides multiple layers of protection for everything you do online, which means you don't have to worry about identity theft, viruses, or visiting harmful sites. AVG Protective Cloud Technology and AVG Community Protection Network are included, meaning they collect the latest threat information and share it with their community to make sure you receive the best protection. 
 
We provide full professional installation to give you complete peace of mind. 
Setup Service  
 
Upgrading your old computer? 
 
Want to move all your Music, Photos, Emails and Documents across? 
 
This is the Perfect Service for You. 
 
Our Data transfer is an all-inclusive service for anyone looking to upgrade to a new machine. We ensure that all your Contacts, Email settings, Documents and even Desktop Icons are transported on to your new machine so that it looks and feels as familiar as the old one. 
We also come out onsite as part of the Set Up service to ensure that your new machine is set up to work with your printers and wireless network or any other devices you need it connected to. 
Finally our engineers will provide you with a bit of tuition on how to use your new computer as well as give you some helpful advice on how to look after your machine.  
Troubleshooting 
 
We can offer troubleshooting in either of the two ways listed below. Home visits are slightly more expensive than Remote Appointments.  
 
Remote Access  
 
As long as you have access to the internet we can remote on and solve most problems. We do about 80% of our work Via Remote Access. It is more convenient, faster and more economical for both parties.  
Our Remote Access is completely secure up to MI5 standards, so you can rest assured that there is no security risk.  
 
Home Visit  
 
If you prefer to have someone onsite, we are more than happy to accommodate. We can troubleshoot most problems onsite. However, if your particular problem needs extensive work, we may need to bring your computer back to one of our local workshops for an in depth inspection. 
Parental Controls 
 
It's not easy being a responsible parent today. It was never an easy job to begin with, but today there are simply so many New challenges facing parents with the ever-changing technologies. 
 
The Parental Controls Package gives parents the confidence to allow their children to Surf, Learn and Develop in a SAFER online environment.